What is 'My Account'? How do I update my information?
It is easy to update your Easyfit account and view your orders any time through 'My Account'.
'My Account' allows you complete control over your transactions on Easyfit
Manage/edit your personal data like address, phone numbers, email ids
Change your password
Track the status of your orders
How do I know my order has been confirmed?
Once your order has been logged and payment authorization has been received, the seller confirms receipt of the order and begins processing it.
You will receive an email containing the details of your order when the seller receives it and confirms the same. In this mail you will be provided with a unique Order ID, a listing of the item(s) you have ordered and the expected delivery time.
You will also be notified when the seller ships the item(s) to you. Shipping details will be provided with the respective tracking number(s).
Can I order a product that is 'Out of Stock'?
Unfortunately, products listed as 'Out of Stock' are not available for sale. Please use the 'Notify Me' feature to be informed of the product's availability with sellers on Easyfit.in.
Is it necessary to have an account to shop on Easyfit.in?
You can shop on Easyfit.in by providing just your email ID. While it is not necessary to have an account to shop for and purchase items, it is recommended that you create one. By creating your own Easyfit.in account, you can enjoy a personalized shopping experience, including recommendations, quicker checkout and a public wishlist. You will also be able to rate/review products and sellers.
How do I pay for a Easyfit.in purchase?
Easyfit.in offers you multiple payment methods. Whatever your online mode of payment, you can rest assured that Easyfit.in's trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.
You may use Internet Banking also accepts payments made using Visa, MasterCard, Maestro and American Express credit/debit cards in India and 21 other countries.
Are there any hidden charges (Octroi or Sales Tax) when I make a purchase on Easyfit.in?
There are NO hidden charges when you make a purchase on Easyfit.in. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay.
What is Cash on Delivery?
If you are not comfortable making an online payment on Easyfit.in, you can opt for the Cash on Delivery (C-o-D) payment method instead. With C-o-D you can pay in cash at the time of actual delivery of the product at your doorstep, without requiring you to make any advance payment online.
How do I pay using a credit/debit card?
We accept payments made by credit/debit cards issued in India and 21 other countries.
We accept payments made using Visa, MasterCard and American Express credit cards.
To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank's page for entering the online 3D Secure password.
We accept payments made using Visa, MasterCard and Maestro debit cards.
To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank's secure page for entering your online password (issued by your bank) to complete the payment.
Internationally issued credit/debit cards cannot be used for Flyte, Wallet and eGV payments/top-ups.
Is it safe to use my credit/debit card on Easyfit.in?
Your online transaction on Easyfit.in is secure with the highest levels of transaction security currently available on the Internet. Easyfit.in uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.
All credit card and debit card payments on Easyfit.in are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.
What steps does Easyfit.in take to prevent card fraud?
Easyfit.in realizes the importance of a strong fraud detection and resolution capability. We and our online payments partners monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team.
In the rarest of rare cases, when our team is unable to rule out the possibility of fraud categorically, the transaction is kept on hold, and the customer is requested to provide identity documents. The ID documents help us ensure that the purchases were indeed made by a genuine card holder. We apologise for any inconvenience that may be caused to customers and request them to bear with us in the larger interest of ensuring a safe and secure environment for online transactions.
What is a 3D Secure password?
The 3D Secure password is implemented by VISA and MasterCard in partnership with card issuing banks under the "Verified by VISA" and "Mastercard SecureCode" services, respectively.
The 3D Secure password adds an additional layer of security through identity verification for your online credit/debit card transactions. This password, which is created by you, is known only to you. This ensures that only you can use your card for online purchases.
How can I get the 3D Secure password for my credit/debit card?
You can register for the 3D Secure password for your credit/debit card by visiting your bank's website.
Can I use my bank's Internet Banking feature to make a payment?
Yes. Easyfit.in offers you the convenience of using your bank's Internet Banking service to make a payment towards your order. With this you can directly transfer funds from your bank account, while conducting a highly secure transaction.
Can I make a credit/debit card or Internet Banking payment on Easyfit.in through my mobile?
Yes, you can make credit card payments through the Easyfit.in mobile site and application. Easyfit.in uses 256-bit encryption technology to protect your card information while securely transmitting it to the secure and trusted payment gateways managed by leading banks.
How do I check the current status of my orders?
You can review the status of your orders and other related information in the 'My Account' section
In the My Account page, click on the 'My Orders' link to view the status of all your orders. To view the status of a specific order, click on the 'Order Number' link.
What do the different order status mean ?
Payment Pending Authorization:Your order has been logged and we are waiting for authorization from the payment gateway.
Payment Authorized, Order under Processing:Authorization has been received from the payment gateway and your order is being processed by the seller.
Order Shipped:Your order has been shipped by the seller and is on its way to the location specified by you for delivery.
Order Cancelled:The order was cancelled.
When and how can I cancel an order?
You can cancel your order before it reaches the "Order Shipped" state. To cancel, please Contact Us with the order number.
How does the delivery process work?
All deliveries are scheduled through reputed couriers. You will be informed when the seller ships your consignment and will also be provided a tracking number.
Sellers generally ship through XYZ Logistics wherever possible or will use other reputed courier service providers. During checkout you will be prompted to provide your location's pincode in order to ensure that the seller does indeed deliver to you.
All electronic items are insured for theft and damages during transit.
How are items packaged?
Products sold by Easyfit are shipped in packages with waterproof plastic wrap. Fragile items like electronics are safely secured with bubble wrap. Other sellers also follow standard packing procedure. Sellers are rated on packaging quality and affects overall seller rating.